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Unit 1. The travel and tourism industry
1.1 Understand and explain the structure of the international travel and tourism industry
1.2 Investigate the social, cultural, economic and environmental impact of travel and tourism
1.3 Identify the role of national governments in forming tourism policy and promotion
1.4 Investigate the patterns of demand for international travel and tourism
Unit 3: Customer care & working procedures
3.1 Dealing with customers and colleagues
3.2 Identify the essential personal skills required when working in the travel and tourism industry
3.3 Follow basic procedures when handling customer enquiries, reservations and payments
3.4 Use reference sources to obtain information
3.5 Explore the presentation and promotion of tourist facilities
Unit 6: The marketing & promotion of visitor services
6.1: The operation, role and function of tourist boards and tourist information centres
6.2: The provision of tourist products and services
6.3: Basic principles of marketing and promotion
6.4: Marketing mix
6.5: Leisure travel services
6.6: Business travel services
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Welcome to Travel + Tourism BINGO
It's a great fun game - ideal as a lesson starter.
Each BINGO game has a set of 10 BINGO cards showing the same answers but in a different order: 1 to 25
Give a clue about an each picture/logo.
For example: The attraction in Rome (Colosseum) - Ancient monument in Southern England (Stonehenge) etc.
Students cover the answer using counters (pieces of cut up card work well) to cover each square.
Winner is the first to get a line of correct answers - horizontal/vertical/diagonal.
. Location (Region - Country - City)
. Type of attraction
. Example of the attraction (Safari park)
. Target market +
. Clue about the attraction (Magical attraction)
. Location (Region - Country - City)
. Type of airline (national, scheduled, charter, budget etc)
. Clue about the airline (owner)
. Location (Region - County)
. Highlight of the natural attraction
. Types of accommodation
self catering - independent - chain - nature - family - business -